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Manage Calendars, Rates & Reservations

How to Enable Request to Book

Written By Jayson

Last updated About 1 year ago

The Request to Book feature gives you more control over who stays at your property. Instead of instant bookings, guests will need to send a request first, and you can manually review and approve or decline before their stay is confirmed.


Why use Request to Book?

  • ✅ Screen guests before confirming reservations.

  • ✅ Add flexibility if you want to personally review each booking.

  • ✅ Peace of mind for unique properties, longer stays, or first-time hosts.


How to Set Up a Request to Book Rule

  1. Go to Account Settings → Reservation Rules.

  2. Find the Request to Book section.

  3. Click Edit.

  4. Select the listing(s) where you’d like Request to Book to apply.

  5. Click Save.

💡 Once active, guests booking these properties will submit a request that you can review and approve before it’s confirmed.


Managing Booking Requests

  • When a guest submits a request, you’ll get an email notification.

  • You can approve or decline the booking directly from the Reservations tab in your dashboard.


Things to Keep in Mind

  • If Request to Book is enabled, all bookings for that property will require your approval.

  • Guests appreciate a quick response — responding within 24 hours leads to better booking outcomes.

  • You can always edit or remove the rule anytime in your Reservation Rules settings.


Example Use Cases

  • You want to personally vet guests before allowing stays.

  • Your property has unique rules or quirks that may not suit everyone.

  • You prefer extra control over peak season or high-value bookings.


✅ Tip: Many hosts start with Request to Book for peace of mind, and then switch to instant bookings once they’re comfortable and confident with the guest flow.