How Dtravel Reviews Work

Reviews are one of the best ways to build trust and help travelers make confident booking decisions. Our new Reviews feature lets both guests and hosts share feedback in a simple, transparent, and community-driven way.

Written By Quinn Hubertz

Last updated 3 months ago

🧳 For Guests

When You Can Leave a Review

Guests will receive an email on their check-out day inviting them to review their stay. To leave a review, simply sign into your Dtravel account using the same email you used to make your booking.

How It Works

  1. Start with a simple question: “Would you recommend your stay?”
    You’ll answer Yes or No.

  2. If you recommend your stay:
     You’ll be asked to select up to three highlights about your experience:

    • Cleanliness

    • Listing accuracy

    • Host interactions

    • Check-in

    • Location

    • Value

    • Comfort

    • Other (free text)

  3. If you don’t recommend your stay:
     You’ll be asked to share up to three areas for improvement from the same list above.

  4. Public and Private Feedback:

    • Your public review appears on the listing page for other travelers to see.

    • Your private feedback is shared directly with the host to help them improve future stays.

🏡 For Hosts

After a Guest Leaves a Review

  • You’ll receive an email notification once a guest posts a review.

  • The review will automatically appear on your listing’s public page.

  • You’ll also be able to:

    • Flag a review if it violates our community guidelines.

    • Publicly respond to a review to thank guests or provide context.

Tips for Hosts

  • Responding to reviews (even the critical ones) shows professionalism and care.

  • Positive reviews improve your visibility and guest trust.

  • Consistent cleanliness, communication, and transparency are the top factors in earning great feedback.

🚀 What’s Next

This is just the beginning! We’re working on a larger Trust & Reputation System that will:

  • Highlight top hosts and verified guests

  • Reward great behavior across the community

  • Strengthen transparency and confidence on every booking

✅ Need help?

If you have any questions about how reviews work, please reach out to our support team at support@dtravel.com.